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General & Support FAQs

What is a domain name?

Domain name is the address of your website. The text that people type in the URL bar of the browser to visit your website.

Simply, if your website is a house, then your domain name will be its address.

What is Web Hosting?

Web hosting is the service that businesses provide by running and maintaining the web browsers on which all websites live on.

What is shared web hosting?

A shared web hosting service is an agreement. Each user receives a certain portion of the total resources available through it. Indeed, the same server hosts multiple domains which means that the server’s capabilities are split between multiple domains.

What is bandwidth? How much do you need?

Bandwidth describes the maximum data transfer rate of a network or Internet connection. More clearly, it measures how much data can be transmitted through a certain connection.

What is SSL security?

SSL security is an abbreviation for Secure Sockets Layer. It is an usual protocol that we use to communicate information safely online. This protocol provides a secure path. And it runs between two machines on two Internet-connected machines or on the same internal network. Indeed, it is a highly effective tool. It requires web browsers to securely connect to a web server due to the inherent wild insecurity of the Internet. Know more about SSL security read this blog.

How do I back up my site?

You need to back up your website regularly. Control panel should have a backup function for saving files below 500MB with one click only. If they are more than that, you need to save your databases to partitions. Simply, drag your public HTML folder to your computer via FTP and copy the files to back up your website. In case, you have concerns about the security of your web host, you can set up an email forwarder. You may also duplicate everything while on an online email service like Gmail or offline like Outlook.

Do you notify me that my domain name needs to be renewed?

Our billing system will automatically notify you 5 times (60 days, 30 days, 15 days, 7 days and 1 day) before the expiration date.